Organizational behavior is a study and application of managerial skills and knowledge to people in the organization to investigate individual and group behavior. Various concepts and models in the field of organizational behavior attempt to identify, not only the human behavior but also modify their attitude and promote skills so that they can act more effectively. This is done scientifically; therefore, organizational behavior field is a scientific discipline. The knowledge and models are practically applied to workers, groups and organizational structure that provide tools for improved behavior and dynamics of relationship. The field of organizational behavior also provides various systems and models for international relationship that are applied to organizations.
Leaders must look for indicators (effects) of individual behavior and of groups in any organization. Indicators have a root cause beneath. As a leader, it is that symptom, which must be evaluated, and cause of human behavior established so that if the behavior is good, the manager can establish the norms of behavior. If the behavior is not conducive to achieve the organizational objective then suitable alternative model can be applied to channelize individual behavior towards an appropriate organizational value system and thus individual behavior modified. An organization has three basic elements namely, people, structure, and technology. An organization must have suitable organizational structure, with appropriate number of tier and reporting system properly explained.
Principle of unity of command, delegation of authority and responsibility, formulation of objectives and its allotment to various groups is very important so that workers achieve a required level of job satisfaction. They must be trained to handle sophisticated machines and equipment. It is the people, their value system, and faith in the leadership that make an organization. Leader must be able to describe, understand, predict and control individual behavior in the organization. This is explained in the succeeding paragraphs
Study of organizational behavior is based on scientific methods, which have been applied on human beings. It is a science, that analyses as to how people behave in different situations in the organization. A manager should be able describe the behavior of each of the individuals under his command, identify attitude, and be able to pinpoint his behavior so that the situation in the organization is under control.
Leaders must understand human behavior as to why people behave in particular manner and try to identify reasons so that corrective actions can be taken.
By frequent closer interaction, a leader is in a position to identify the nature of workers. Some are more productive while the others are tardy and disruptive. In such situation, a leader should be able to handle each individual differently so that his or her actions can be channelized to higher productivity.
Managers in the organizations should train their subordinates continuously; aim being development of skills, promotion of productivity and improvement of individual behavior. It is a continuous process on the part of manager. He must lay down control measures so that the energy of workers is diverted towards organizational objectives. Communication should be used to ensure that the behavior of individual is controlled. Environment has a great impact on human behavior. Appropriate internal environment would help organizations to build favorable work environment that will help individuals and groups within organizations to work effectively towards higher productivity.