Effective communication is vital for any relationship, business or personal. Good communicators have little trouble in building trust and establishing rapport with those with whom they are communicating.
Effective communication is the process of successful transmission of the message from the sender o the receiver. If the receiver is able to download the message in exactly the same way as the sender intended to do, communication is effective. The receiver must understand what the speaker wants to convey and accordingly must give his valuable feedback or simply respond. If any of the participants whether the sender or the receiver is not clear about the content of the conversation, the communication is said to be ineffective.
Effective communication not only plays a key role in organizations but also in one’s personal life. An individual is not born with an effective communication, it comes with due course of time and of course through lots of practice and dedication.
The golden rule to an effective communication in day to day scenario is to listen attentively. A good listening power goes a long way in improving the communication skills of an individual. Don’t just speak, also listen. Pay attention when others are talking; it tells others that you are truly interested in them. Ask questions about what they are saying. Think about what they are saying. Remember, people don’t care how much you know, until they know how much you care. Listening is one way to demonstrate that you care about them.
This is a great way to get a conversation started and make someone feel good. There is something special about everyone – it is our job to find it out and make that person feel special. Make sure that your compliment is sincere.
Maintain eye contact
It is rude to look away when someone is talking to you. However, don’t stare at them. Make sure you focus on them. If you look away, look up or look down. Don’t watch other people when you are supposed to be interested in the person you are talking to.
Remember common interests so you can reference them in future conversations. Make notes after the conversation ends about things they like and dislike. Take special note of fears and concerns that they may have. A couple of years ago, my mother was very ill. It made me feel valued when someone would ask how my mother was.
Exhibit positive body language
This speaks volumes regarding how you really feel about what the other person is telling you. Nod your head in agreement, or if they are expressing something negative shake your head. Use hand gestures.
When you forget others’ names, this tells them they are not that important to you. People like to hear their names. Help people to remember your name by occasionally using it in a sentence
Remember communication is no magic which can be achieved in a day; rather it comes with dedication, practice and concentration.